Payment Options & Order Handling

At Newcastlegem, your convenience and security come first. We offer multiple payment methods, including Visa, Mastercard, American Express, Discover, and PayPal, making it easy for you to complete your purchase. Please note that full payment is required before we begin processing or shipping your order.

When you place an order, our system verifies your payment by performing an authorization check. Once your payment is confirmed, it is processed securely, and you’ll receive an email notification when your order is on its way.

Since many of our products are made to order, production begins only after payment has been successfully verified.

To finalize your order, simply choose “Proceed to Checkout” or “PayPal Checkout.” You’ll be taken to a secure payment platform where your details are encrypted and protected. You’ll see the charge on your bank or PayPal statement after the transaction is complete.

If you need a refund, the credited amount will be returned to the original payment method you used.

For your privacy and security, newcastlegem.com
32 Harvest Road, Englefield Green, TW20 0QS, United Kingdom
[email protected]